How can I turn off the recurring payment through ENACH?

Mandate registration can be cancelled at any time on PurnPay App. All the future recurring payments will be stopped except for the one which is already in process.

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How many mandates can I register through a single bank account?

There is no limit to the number of e-Mandates that can be set up for an account.

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How does ENACH work?

ENACH mandate in PurnPay App is setup on bank account with authentication through Debit Card details or Netbanking login credentials. Customer is required to complete a one-time authentication for registration of mandate after which all subsequent payments will not require customer intervention.

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What is ENACH Mandate?

e-NACH stands for Electronic National Automated Clearing House.

It's a new and easier way to automate and handle all recurring payments like telephone bills, insurance premiums, utility bills, SIPs, school fees etc with a bank account.

Let's say, if you are registering an ENACH mandate for electricity bill payment, all your subsequent bill payments will be scheduled for auto payment through your bank account, instead of manually keeping track and making individual payments.

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What will happen if my bank account balance is insufficient?

In case of insufficient bank account balance, the payment will be declined by your bank. Payment may be auto-attempted again depending on time left for payment due date.

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What is the prerequisite for me to register at ENACH mandate?

You would need an Aadhaar linked bank account at a participating bank to register for ENACH .